Taking my family to the British Airways Botswana Office was a smooth and enjoyable experience. When we first arrived, the staff was friendly, competent, and willing to help. We received the best flight options to suit our schedule and budget thanks to their patient guidance during the booking process. When describing travel requirements, seating configurations, and baggage policies, their attention to detail was astounding. They even handled the change with ease when we later needed to make it. Our journey was stress-free because of the exceptional efficiency and customer service. In the future, we will undoubtedly fly with British Airways once more.